Frequently Asked Questions | H&M Overhead Doors Inc.


Serving Molalla, Canby, Woodburn, Salem/Keizer & Nearby Areas

Whether you’re a homeowner or business owner, H&M Overhead Doors Inc. is your trusted partner for garage door and overhead door installation, repair, and maintenance. Below, we’ve answered some of the most common questions we get about our residential and commercial garage door services—from broken springs to door openers and beyond.

Overhead Door Repair & Installation FAQs

  • Do you offer same-day service?

    Yes! We offer prompt repair services and quick response times for most calls.

  • Can I get a quote before booking service?

    Absolutely. Call us at 503-829-8814 for a free estimate.

  • What types of garage doors do you install?

    We install modern, traditional, custom, and insulated doors for both homes and businesses.

  • Do you service garage door openers?

    Yes. We install, repair, and replace all major brands of garage door openers.

  • Are your services covered under warranty?

    Yes, we stand by our workmanship and offer warranties on parts and labor.

Residential Garage Door FAQs

  • 1. What should I do if my garage door spring is broken?

    A broken spring can make your door heavy and unsafe to use. Do not try to lift the door manually or operate it with the opener. Call us at (503) 829-8814—we offer fast spring replacement services.

  • 2. Why won’t my garage door opener work properly?

    Common causes include remote battery issues, misaligned sensors, or a faulty motor. We diagnose and repair opener issues quickly, whether it's a mechanical or electrical problem.

  • 3. Can you replace old or worn garage door rollers and cables?

    Yes, we replace broken or worn rollers and cables to ensure smooth, safe operation. Damaged rollers or frayed cables should be addressed immediately to avoid further damage or injury.

  • 4. How often should my residential garage door be serviced?

    We recommend a professional tune-up once a year to inspect springs, cables, rollers, and openers. Regular maintenance can extend the life of your garage door system and prevent costly repairs.

  • 5. Do you offer same-day garage door repairs?

    Yes, in many cases we offer same-day service for urgent residential repairs, including broken springs, cables, and non-functioning openers in Molalla, Canby, Woodburn, and nearby areas.

Commercial Overhead Door FAQs

  • 1. Do you install and repair commercial overhead doors?

    Absolutely. We install and service all types of commercial overhead doors for warehouses, loading docks, service stations, and more.

  • 2. Can you fix a broken spring or cable on a commercial door?

    Yes. Commercial door springs and cables are under high tension and require specialized tools and experience. Call us for prompt, professional repair service.

  • 3. Do you offer emergency or after-hours repair service for businesses?

    We understand that downtime costs you money. Call us for urgent commercial overhead door repairs—we offer flexible scheduling and fast response times.

  • 4. What types of commercial doors do you work on?

    We service sectional steel doors, roll-up doors, fire-rated doors, insulated doors, and more. No job is too big or too small.

  • 5. How often should I service my commercial overhead doors?

    We recommend quarterly or semi-annual inspections, depending on usage. Regular maintenance helps prevent breakdowns and prolongs the lifespan of your doors.

Have a question not answered here?

Give us a call today at (503) 829-8814—we're here to help with any residential or commercial garage door issues in Molalla, Canby, Woodburn, Salem/Keizer, and surrounding areas.